November 26, 2025 0
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Introduction

Singapore is renowned for its efficient and well-regulated utilities infrastructure, particularly in the realm of water supply and sewerage. For owners and developers of private houses, understanding the system in place is crucial to ensure compliance with regulations and to access reliable services. This article aims to clarify the processes involved, who to contact, and what permits are necessary for water supply and sewerage works in private residential properties.

Key Regulatory Bodies and Entities

Public Utilities Board (PUB)

The PUB is Singapore’s national water agency responsible for the management of the country’s water resources, including water supply and sewerage services. They establish guidelines, issue permits, and oversee the quality and reliability of water and sewerage infrastructure.

Town Councils and Private Developers

While the PUB regulates the main water and sewerage systems, private developers and town councils manage internal plumbing connections within private estates and developments.

Licensed Water Service Providers

Licensed plumbers and contractors authorized by the PUB must undertake installation and maintenance work to ensure compliance with technical and safety standards.

Water Supply in Private Houses: What You Need to Know

Who to Contact for New Connections

For new private housing developments, the main contact point is the Public Utilities Board (PUB). Homeowners or developers must submit an application for a water connection. This process involves:

  • Submitting a “New Water Connection Application” via the PUB’s online portal.
  • Providing necessary documentation such as approved building plans and land titles.
  • Paying the applicable fees for connection and installation.

The PUB will then assess the site, approve the application, and coordinate the installation of water meters and pipelines.

Permits Required for Water Works

As of 2024, any waterworks in private houses require a permit from PUB, known as a Water Service License (WSL) approval. This applies to new connections, alterations, or repairs involving the public water supply system. The permit ensures that licensed professionals perform all works in adherence to safety and technical standards.

Responsibilities of Homeowners

Homeowners are responsible for maintaining the internal plumbing from the water meter onwards. Any installation or repairs beyond the meter must be done by licensed plumbers, ensuring the integrity of the system.

Sewerage Services in Private Houses

Connection to the Sewerage Network

Sewerage services in private houses typically connect to the public sewer mains maintained by PUB. For new developments or replacement works, homeowners or developers must apply for the connection permit.

Who Should You Contact?

Applications for sewerage connection or alteration should be submitted to PUB through their Sewerage Connection and Sewer Alteration application forms. Their evaluation ensures that connections meet health, environmental, and technical standards.

Permits for Sewerage Works

Permits for sewer works include:

  • Sewer Service Connection Permit: Required for connecting a private property to the public sewer system.
  • Sewer Alteration Permit: Needed for any modifications to existing sewerage connections.

These permits must be secured before work begins, and all work should be conducted by PUB-licensed contractors.

Maintenance and Compliance

Homeowners are responsible for maintaining internal drainage systems and ensuring that waste disposal complies with environmental regulations. Regular checks and servicing of pipes help prevent blockages and backups.

Choosing the Right Professionals

The PUB specifies that only licensed waterworks contractors and plumbers are authorized to carry out installation, modification, and repairs for both water supply and sewerage systems. Engaging licensed professionals minimizes the risk of non-compliance and ensures quality workmanship.

Summary of Who to Call and What to Apply For

  • New Water Connection: Apply to PUB via their online portal.
  • Waterworks Permit: Secure Water Service License (WSL) approval through PUB.
  • Sewer Connection or Alteration: Submit application forms to PUB for Sewer Service Connection or Sewer Alteration Permits.
  • Work Execution: Hire PUB-licensed contractors for all water supply and sewerage works.

Useful Resources and References

Conclusion

For owners and developers of private houses in Singapore, understanding the procedures for water supply and sewerage services is vital to ensure regulatory compliance and maintain household safety and sanitation. The Public Utilities Board is the primary authority to contact for connections and permits, while licensed contractors must be engaged to perform works. Keeping informed about the permits and regulatory requirements helps prevent delays and ensures a reliable supply of water and efficient waste management.

Disclaimer: This site is an informational blog and is not affiliated with the Government of Singapore.

Disclaimer: This website is an independent informational blog and is NOT affiliated, associated, authorized, endorsed by, or in any way officially connected with the Government of Singapore, SP Group, HDB, CPF Board, or any of their subsidiaries or affiliates. All content is for educational purposes only. Please verify all information with official government sources at gov.sg.

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